Are there any difficult employees within your workplace? Quite the rhetorical question... Difficult employees increase our stress levels, lower morale, foster negativity and can be destructive to our workplace or departmental productivity. This session addresses how difficult people cause conflict in the workplace and how to effectively work with them. We will identify the aggressors, victims and rescuers in our workplaces and more importantly commit to the appropriate behavioral responses to limit the effects of these difficult people.
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